CRM

Customer Relationship Management.

Customer-relationship Management is the heartbeat of any business. It is a way by which you project the perception of your brand and manage the company's image with existing or potential customers. At Geo Digital Agency, we fully understand the dynamics of managing a brand's interaction with its clients and customers.
Customer relationship management involves a complex set of practices, techniques, and strategies that a brand may employ to manage and analyze the customer interactions and data throughout the customer lifecycle. Achieving an excellent result with customer relationship is typically underlined by the use of creative and organic influencing. Customer-relationship management involves every means and technique devised to manage and foster the company's interaction with potential and existing customers.
It employs the data analysis about the customers' interaction with a company to improve the brand's relationships with customers. Main focus of a Customer Relationship Management is on customer retention and improved sales boost.

32,8%

Increase in online transactions

56,48%

Revenue increase

148%

Increase in organic traffic

46%

Increase in mobile traffic

At Geo Digital Agency, we are proud to say that we make use of Vtiger, one of the best CRM software out there for our Customer-Relationship Management. Vtiger is one, an integrated software product that helps many companies deliver outstanding customer experiences by breaking barriers between marketing, sales, and support teams. With Vtiger, you can hop on our train with other big, successful brands such as Lenovo to enjoy simple, yet elegant Customer Relationship Management experience. Vtiger seamlessly records and organizes customer contact information such as email, telephone, website social media profile, to give you a complete record of individual and companies. This will help you understand your customer relationship over time.
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